Refund and Returns Policy

Return and Refund Policy

Thank you for choosing Knowledge Point, operated by CIFT (Computer Institute for Training). We strive to provide high-quality education and training services to help you achieve your learning goals. Please read this Return and Refund Policy carefully before enrolling in any course or purchasing any service from us.

1. Enrollment and Payment

By enrolling in any course or purchasing any service from Knowledge Point, you agree to abide by the terms and conditions set forth in this Return and Refund Policy.

2. Course Materials and Services

Knowledge Point offers a range of courses and services related to computer education and development, including but not limited to basic computer courses, financial accounting, graphical design, English spoken, web designing using React, basic programming, advanced Excel, digital marketing, and courses related to Rajasthan courses provided by the government.

3. Refund Policy

• Full Refund: If you are not satisfied with the course or service you have purchased, you may request a full refund within [number] days of the purchase date. Refund requests must be submitted in writing to [contact email] and include your name, email address, and reason for the refund request.
• Partial Refund: In some cases, a partial refund may be granted based on the duration of access to the course or service and the extent of its utilization. The decision to grant a partial refund is at the sole discretion of Knowledge Point.

4. 4. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within the specified refund period.
• You must not have completed more than [percentage]% of the course or utilized more than [percentage]% of the service.
• The course materials or services must not have been shared, copied, or distributed in any way.

5. Refund Process

Upon receipt of a valid refund request, Knowledge Point will process the refund within [number] days. Refunds will be issued to the original payment method used for the purchase.

6. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Course materials provided in downloadable or physical format.
• Services that have already been rendered or utilized.
• Any promotional or discounted purchases.

7. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us at [contact information].